01
OEE as a living metric, not a monthly report
Availability × Performance × Quality computed in real time, visible to the section head on a shop-floor monitor. Spotting bottlenecks in the first few minutes, not in the month-end balance.
Vertical sector
Industry
Digital manufacturing, from CAD to OEE.
Metal, plastics, discrete processes. The operation is measured in seconds and in tenths of a millimetre.
Com verticalizações para os setores: automóvel, OEMs e suppliers, bens de consumo, indústria alimentar, produtos de alta tecnologia, saúde (farmacêutica e dispositivos médicos), com configuração de fluxos à medida sem precisar de personalização.
Context
The sector,
in context.
Metal, plastics and discrete-process industry in Portugal, especially in the North and Centre (Marinha Grande, Leiria, Aveiro), competes globally on quality and precision. In markets where delivery times are measured in days and tolerances in tenths of a millimetre, technology that supports this operation is not a competitive advantage — it is a barrier to entry.
Deep challenges
Where it hurts in
industry operations.
02
Integration with PLCs and instrumentation
Modern machines (injection, cutting, CNC) expose data via OPC-UA, Modbus, MQTT. Capturing this data and cross-referencing it with operators' manual records gives full visibility, without forcing automation where it is not cost-effective.
03
Preventive maintenance based on real hours
Servicing a machine by calendar (every 3 months) versus by usage (every 2,000 operating hours) makes a huge difference to availability. The system needs to know the real hours, not estimated ones.
04
Costing by work order
Materials, labour, machine hours, external subcontracting — all charged to the work order in real time. Real margin per order visible before shipping.
How INFOS responds
The ecosystem applied
on the ground.
Each INFOS product connects to concrete challenges in the sector. The recommended combination comes from real implementation experience.
- 01
QAD Adaptive ERP
A global manufacturing ERP with low-code configuration.
Explore the product - 02
MULTI ERP (alternative)
For more mid-scale operations, with a PT focus.
Explore the product - 03
KORA Productivity
Real-time shop floor with OEE.
Explore the product - 04
KORA Inventory Suite
Warehouses, shipping and internal movements with mobile scanning, batches, serials and traceability.
Explore the product - 05
pplPortal
HR, shift rotas and hours banking.
Explore the product
Regulatory compliance
Compliance with sector certifications (ISO 9001, IATF 16949 for automotive, ISO 14001, OEM client requirements). Security of industrial and operational data in line with GDPR and ISO 27001.
Recommended ecosystem
The products that
run industry.
The most frequent combination in industry projects. Adaptable to the company's size and digital maturity.
01
Operations QAD Adaptive ERP
Low-code ERP for digital manufacturing.
02
Operations MULTI ERP
Modular ERP with 5 specialised verticals.
03
Shop floor KORA Productivity
The shop floor in real time.
04
Shop floor KORA Inventory Suite
Warehouse and logistics with mobility.
05
People pplPortal
Digital HR, end to end.
Sector report · Free
Download the report for the Industry sector.
An operational playbook for metalworking, plastics and moulds in Portugal — where deadlines are measured in days and tolerances in tenths of a millimetre.
Download reportPDF · Real data · No made-up numbers
How we work
From assessment
to a continuous partnership.
Every INFOS project starts with an on-site assessment and ends in a long-term relationship. It's been this way for 36 years.
- 1MOVEMENT 01
On-site assessment
We start by understanding the client's business. Our team visits the premises, talks to the people who will use the solution and maps processes as they actually work.
- Interviews by role
- Process analysis
- Needs mapping
- 2MOVEMENT 02
Solution design
We design the solution together with the client. We define modules, integrations, data to migrate and approval flows. Everything is validated before any configuration.
- Functional design
- Integration plan
- Migration plan
- 3MOVEMENT 03
Implementation and training
Configuration, role-based training and a controlled pilot before go-live. The INFOS team is on site at go-live to support the switch and handle the unexpected.
- Configuration
- Role-based training
- Go-live support
- 4MOVEMENT 04
Support and evolution
Ongoing support, functional evolution and periodic reviews. INFOS clients stay with us for 15 years on average — the relationship doesn't end at go-live.
- Dedicated support
- Functional evolution
- Periodic reviews
Talk to a specialist Let's talk.
Let's talk.
We'll come back within 24h with next steps.
No complicated forms. One email or call, a team that knows your sector, and a concrete path forward — whether MULTI, MAXIRETAIL, KORA, PPLPORTAL or infrastructure.