The starting point.
An industrial-automation company within Grupo Fagor Automation (present on all 5 continents), with key customers in metalworking and the mould industry — Simoldes, Ogma, Autoeuropa, Efacec, Continental Teves, Chetocorporation, Iberomoldes.
A complementary activity through iDR-Domótica i Robótica, dedicated to home-automation solutions.
Software had to be unified, processes streamlined, and information consolidated for a small team (7 employees, 2 engineers).
How we approached it.
Microsoft Dynamics NAV as the central ERP — Finance (Accounting, Fixed Assets), Treasury, Operations and Logistics (Purchasing, Sales, Stock, Orders, Dispatch, Invoicing).
Microsoft Dynamics CRM for Customer Relationship and Sales-Force Management — Contacts, Activities, Marketing Campaigns, Proposals, Orders.
Order creation in CRM with automatic integration into NAV.
MULTI HR for Payroll, integrated with the remaining tools.
What changed.
Integrated Resource Management.
Faster tasks and enquiries.
Streamlined processes through software unification.
Automated stock inflows and outflows.
Online enquiries from outside, with a dedicated server and programs.
Online accounting integrated with invoicing.
Implementing the ERP system propelled Grupo SNC into the 21st century of enterprise IT, allowing room to grow in the coming years. The support of the INFOS team is crucial and demonstrative of the kind of partnership we seek, when the challenges are high and the support decisive.