Welcome to the Chatbot of INFOS. By using this virtual assistant, you agree to the terms below. If you do not agree, please do not use this service.

Purpose of the Chatbot

The INFOS Chatbot is an automated, Artificial Intelligence-based tool developed to provide general information about our services and publicly available content. While we strive to ensure correct and useful responses, these may not always be complete, up-to-date, or entirely accurate.
We always recommend checking critical information with our team.

User-provided content

When entering information into the Chatbot:

  • Assume that you are are neither confidential nor sensitive

  • Authorise INFOS to use this content to improve our services and train the system, in accordance with our Privacy Policy

  • Undertakes not to provide personal data or confidential business information

⚠️ Do not insert sensitive personal data, private customer information, or confidential company content.

Privacy and Data Protection

The use of the Chatbot implies acceptance of our Privacy Policy.
Any personal data provided will be handled in accordance with:

  • GDPR (General Data Protection Regulation) – EU Regulation No 679/2016

If you provide contact details, you may receive informative and promotional communications from INFOS.

For more details, please refer to our Privacy Policy.

User Responsibility

O conteúdo fornecido pelo Chatbot tem carácter informative and supportive, and does not constitute:

  • technical advice

  • Legal advice

  • professional recommendation

The User is responsible for decisions made based on the Chatbot's responses.
O Chatbot é fornecido “as is” e não oferecemos garantias, expressas ou implícitas, de qualquer tipo, em relação ao Chatbot, incluindo, sem limitação, garantias de comercialização, adequação a um propósito específico ou não violação.“as is”, with no guarantees whatsoever.

Unauthorised use of the Chatbot

The Chatbot is intended for users with 18 years or over.

The Chatbot is not permitted to be used for:

  • Illegal fishing or breach of regulations

  • sending promotional content or spam

  • copy, reproduction, modification or redistribution of the generated content

  • automate access or scrape data

  • Commercial or competitive fins

Intellectual property

All content, features and responses generated by the Chatbot are the property of INFOS or of its licensors. No ownership rights are granted to the User.

Limitation of Liability

Although INFOS's Chatbot uses advanced Artificial Intelligence technologies, it may occasionally provide inaccurate, incomplete, or incorrect answers. INFOS does not guarantee the accuracy, reliability, or currency of the information provided by the Chatbot and accepts no liability for any decisions, actions, losses or damages arising from the use of or reliance on the answers provided.

The User agrees to use the Chatbot at your own risk and that you should verify important information directly with INFOS or via the official sources provided.


By continuing to use the Chatbot, you are accepting these Terms of Use.

For further queries or support, please contact us via our official channels.