Onboarding is the structured process of integrating new employees, from the day of acceptance until they are fully productive — typically 90 days. It covers administrative aspects (contracts, equipment, access), operational ones (training in tools, processes, stakeholders) and cultural ones (values, informal habits, internal network of contacts).
Well-executed onboarding has a disproportionate impact. Consistent studies (Gallup, SHRM) show that employees with structured onboarding have 69% higher retention after 3 years, productivity accelerates in 60% of the first months, and engagement measured at 1 year is significantly higher. The opposite — chaotic onboarding, 'you'll learn as you go' — correlates strongly with exits in the first year.
pplPortal by INFOS supports structured onboarding with a checklist by role, provisioning automation (access, equipment, initial training), progress tracking, and regular feedback. For companies with frequent recruitment (fast-growing startups, expanding retail chains), automating onboarding frees up significant HR hours while improving the new employee's experience.