A CMMS (Computerized Maintenance Management System) is the digital system of the maintenance team. It manages preventive maintenance plans, work orders, spare parts in the warehouse, intervention history per equipment, reliability indicators (MTBF, MTTR) and associated costs. The aim is to move from reactive maintenance (waiting for a breakdown) to preventive (intervening before) and predictive (intervening based on signals).
A well-implemented CMMS integrates with the ERP (parts purchasing, costing), with the MES (signals from the shop floor) and, ideally, with industrial IoT (sensors on machines that detect anomalies preceding a breakdown). Without integration it lives in a silo and duplicates information; with integration, maintenance becomes an effective layer of the industrial strategy.
INFOS implements a CMMS integrated with the MULTI ERP or QAD Adaptive ERP. For operations where machine instrumentation allows continuous data capture (vibration, temperature, consumption), the applied-AI layer projects breakdown risk weeks in advance, reducing unplanned downtime by 30-50% in typical implementations.